Stop Managing by Autopsy: Why You Need Real-Time Attribution
Over the course of this series, we have argued that the benefits industry is undergoing a structural shift. We’ve explored the failure of analog...
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Employee Healthcare
Why Your "Cost Containment" Strategy is Leaking Money (And How to Fix It)
For the average CEO and CFO, the annual benefits renewal meeting has become a ritual of frustration. The narrative is almost always the same; medical...
Stop Building on a Cracked Foundation: Why You Need a Benefits Operating System
In our previous articles, we defined the cost crisis facing CEOs and explored why AI features often fail to deliver on their promises. We established...
Reflections from 2025 and the Future of Benefits for 2026
As we close out the year, it’s clear that 2025 was a definitive turning point in benefits. We stood at a stark intersection: on one side, a “renewal...
The “Black Box” of Benefits: Why Standalone AI Can’t Control Your #2 Expense
Over the past year, AI has taken center stage in the benefits industry. Nearly every vendor now advertises “AI-powered” navigation, virtual...
Digital Solutions, Analog Delivery: The Hidden Failure Point in Healthcare
When I talk to CEOs, I always start with the same question: Do you know how much you are spending on healthcare? The universal answer is “Too Much”.
AI in Benefits 101: Moving HR from Benefits Help Desk to Strategic Partner
Human Resources teams are facing a massive disconnect. They are hired to be strategic partners, improve retention, and shape culture—all while...
Telemedicine & High Deductible Health Plans (HDHPs): The Full Story
High deductible health plans (HDHPs) offer employees lower premiums in exchange for bearing a higher burden of out-of-pocket costs. HDHP plans are...
The Renewal Reckoning: From Cost Crisis to Coverage Backlash—The ICHRA Pivot
When the pressure to contain healthcare costs becomes unbearable, some employers find what looks like a silver bullet: the Individual Coverage Health...
The Renewal Reckoning: The Hidden Tax Threatening Your Clients in 2026
In the first two installments of our “Renewal Reckoning” series, we explored how brokers can thrive in a volatile market and how to turn the high...
The Renewal Reckoning: The High Price of Low Engagement
Another renewal season is on the horizon and for many, this one feels different. HR leaders and the benefits consultants they work with are feeling...
The Renewal Reckoning: How Brokers Can Win in a Volatile Market
This renewal season isn’t just another tough cycle—it’s a client retention crisis in the making. While national headlines forecast a modest 6-9%...
Navigating the New World of GLP-1s: Are Compounded Medications Still a Safe and Legal Option?
The conversation around weight loss has been fundamentally changed by a class of medications known as GLP-1s, with brand names like Ozempic and...
A New Approach to Chronic Care
By 2030, an estimated 83 million people in the US will have three or more chronic conditions — compared to 31 million in 2015. That means nearly a...
5 Signs You Need a Healthcare Navigation Solution
A healthcare navigation platform connects people with the right in-network providers, services and support at the right moment in the employee’s...