The team at HealthJoy is excited to announce that we have a new Chief Operating Officer (COO), Brad Aaron. Brad brings 20 years of operational and legal experience in the technology, healthcare, and SaaS space. He has a long track record of helping build high performing teams, process and performance improvements, strategic planning and legal matters. At HealthJoy, his main focus will be streamlining processes to improve the company’s ability to scale as we onboard more clients.
Prior to HealthJoy, Brad served as the COO of MethodCare, a SaaS offering that used proprietary predictive analytics to detect anomalies and trends inpatient billing and clinical data to identify lost revenue, improve cash flow and increase patient safety for hospitals throughout the United States.
Brad managed all operational aspects of the company, including finance, human resources, account management, corporate development, and all legal matters. During Brad’s tenure at MethodCare, the company experienced growth from 13 employees to almost 90 employees as revenue increased from approximately $1MM to over $25MM. Brad also managed the successful sale of MethodCare to ZirMed. Previous to MethodCare, he worked for Allscripts Healthcare Solutions, Q Interactive and FreeDrive.“We are extremely excited to have Brad agree to a full-time role as our COO during this period of exponential growth,” said Justin Holland, Co-Founder and CEO of HealthJoy. “Brad’s leadership and operational experience will ensure that we deliver an even better client and member experience as we scale.”
Brad, We are excited to have you join us. Tell us a little about yourself.
I’m delighted to officially be part of the HealthJoy team. For the last couple of years, I’ve been consulting with several startups in the Chicago area that specialize in healthcare and education technology. I love the excitement of working with a startup and periods of high growth. Prior to that, I was COO of MethodCare for four years. They were a fast-growing HealthTech startup during my time at the company until we sold it to ZirMed.
I grew up in the Chicago suburbs, moved to Chicago after college in 1993 and love the city. During the summer I like spending time in the outdoors, playing golf and sailing. In the winter I love to cook and see live music. I went to college at Tufts University, where I got a bachelor’s degree in political science before getting my law degree at Northwestern.
So, why did you decide to join HealthJoy?
That was pretty easy actually. I’ve been consulting in the healthcare startup space for a few years and I’ve heard a lot about HealthJoy in the press. I knew that using technologies such as artificial intelligence, data mining, and virtual assistants was going to massively disrupt the healthcare and employee benefits space, so I had been keeping an eye on the company. When chatting with someone at Chicago Ventures, they thought I would be a good fit at HealthJoy and I jumped at the chance to speak with them. Once I met the team at HealthJoy, I got even more excited. The team is an amazing group of really smart and driven people that want to change healthcare.
What’s the first project you look forward to tackling at HealthJoy?
There are so many new companies coming on board as clients, so I want to help streamline the onboarding process and make it as seamless as possible for companies to roll out HealthJoy. Everyone knows that healthcare is complex, so we want to make sure that our onboarding process is dead simple to roll out. We also want to make sure we WOW new customers right from the start. I’ve already dug into the numbers and it’s incredible to see the ROI companies are getting within 30 days of rolling out our service. We want to make sure they can see those savings and we can share that story with the market.