Enrollment Decision Support

Smarter Enrollment Decisions. Smarter Benefits All Year.

Smarter Enrollment Decisions. Smarter Benefits All Year.

Smarter Enrollment Decisions. Smarter Benefits All Year.

Most employees guess their way through enrollment without any real support. Enrollment Decision Support is changing that.

Most employees guess their way through enrollment without any real support. Enrollment Decision Support is changing that.

THE Problem

Enrollment Shouldn’t Be A Coin Flip.

Enrollment is the most consequential benefits decision of the year. Most employees make it with no real support. 

They default to last year's plan. They pick the priciest option "just in case” or they stay on their employer’s plan without realizing an alternative plan is the better deal. 

The plans you built are right, but often times, the choices employees make aren't. Without guidance, they default to what's familiar — not what fits their family or their situation. And the savings you expect only show up when the plan does.

44%

of people are not on an optimal plan

Source: HealthJoy Data, 2026

53%

of people regret their enrollment decisions

Source: HR Executive Survey, 2024

THE SOLUTION

Meet Enrollment Decision Support

HealthJoy's Enrollment Decision Support (EDS) is an AI-guided enrollment experience that gives every employee the personalized context they need to make a confident, informed decision.

JoyAI calculates total estimated annual cost across every available plan, then highlights the best match, with a clear rationale employees actually understand.

Other enrollment tools go dark once open enrollment closes. HealthJoy's EDS doesn’t. What it captures keeps working, feeding guidance all year.

HOW IT WORKS

Built For HR. Made For Employees.

For HR

Upload benefit guides and eligibility files. EDS parses plan details for you.

Set your strategy: Medicare steerage, credits or surcharges for spousal plan selection, tobacco use.

Employees get answers as they enroll. Fewer repeat questions land on your desk.

For Employees

Answer a few quick questions. Returning employees skip ahead — usage, claims, and accumulators are already filled in.

Upload a spouse's benefit guide for an instant side-by-side. JoyAI highlights the best match, with a clear reason why.

Review a summary with an explanation for each plan including plan details. No extra logins, no guesswork.

BEYOND ENROLLMENT

Enrollment Ends. The Guidance Doesn't.

Guidance All Year

Every answer collected at enrollment becomes fuel for personalized guidance all year long.

Multilingual Support

JoyAI speaks the employee's language, so HR doesn't have to be the middleman.

Context That Carries

Flag a surgery, a chronic condition, a growing family. HealthJoy remembers, and every interaction gets smarter from there.

Smarter Every Year

That intelligence doesn’t reset next open enrollment. It carries forward, making every year better than the last.

Guidance All Year

Every answer collected at enrollment becomes fuel for personalized guidance all year long.

Context That Carries

Flag a surgery, a chronic condition, a growing family. HealthJoy remembers, and every interaction gets smarter from there.

Multilingual Support

JoyAI speaks the employee's language, so HR doesn't have to be the middleman.

Smarter Every Year

That intelligence doesn’t reset next open enrollment. It carries forward, making every year better than the last.

The Results

Real Plans. Real Savings.

Every dollar saved starts with a smarter enrollment decision.

~$9,300

saved per employee per year when steered to individual coverage on a spouse’s plan

Source: KFF Employer Health Benefits Survey, 2025

~$27,000

saved per employee per year when a covered family unit moves off the employer’s plan entirely

Source: KFF Employer Health Benefits Survey, 2025

Enrollment Is Just The Beginning.

See how EDS gives your employees the guidance they need to enroll confidently — and keeps working all year.

© 2026 HealthJoy. All rights reserved.

© 2026 HealthJoy. All rights reserved.

© 2026 HealthJoy. All rights reserved.