94%
Member Satisfaction Rating
4.9
App Store Rating
3,300+
Employee Reviews
1.25M+
Members
Features
AI Efficiency, Human Empathy
Employees only need to remember one answer for all their benefits needs: Go to HealthJoy. We handle the rest by leveraging your entire benefits package to steer members toward the optimal choice.
JoyAI: Your Personal Health
Assistant
Our 24/7 AI assistant is trained on your benefits plan to answer questions in plain language, providing plan comparisons, coverage questions, provider lookups, and cost estimates instantly.
Understands intent, not just keywords
Seamless escalation to licensed concierge team
Instant answers in seconds, not days
Healthcare Concierge Team
JoyAI is backed by a human concierge team that handles complex situations such as claims disputes, appointment scheduling, and care coordination.
One Seamless Conversation
Available 24/7/365 to help members
Provides extra support for members when needed
Member Experience
A Hyper-Personalized Benefits Experience
Employees Actually Use
One app. Every benefit. HealthJoy learns each employee's unique needs and proactively guides them to the right care at the right moment, replacing confusion with a personal health assistant that feels like it was built just for them.
JoyAI Assistant
24/7 AI assistant that answers members' benefits questions
Find Care
Provider search with real cost scores, quality ratings, and appointment scheduling
Bill Review
Assistance to help members identify errors and navigate appeals regarding their medical bills and co-pays
Rx Savings
Self-serve tool that finds the lowest medication costs and guides members to access more affordable GLP-1s
Enrollment Decision Support
Transform enrollment from a one-time event into the foundation of a year-round, personalized experience
Wellness Program
Drive real wellness participation with incentives embedded into the experience members already use
Integrated Incentives
Reward smarter care decisions and with built-in incentives to ensure members follow through on lower-cost care
Integrated Care Partners
Unlock more value with care partners as well as amplify the solutions you've already invested in
Real Members. Real Impact.
Every day, HealthJoy helps members navigate care decisions that save them time, money, and stress.
