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The Predictive Advantage: Leveraging Real-Time Member Intent to Control 2027 Costs
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8 min read

If your 2027 benefits strategy is built on 2025 claims data, you’re planning in the rearview mirror.
Join us on July 29, 2026 at 1:00pm CT to learn what trends and early warning signals members are experiencing right now, and how an AI-driven Benefits Operating System helps you intercept high-cost trajectories before they show up as 7-figure claims.
HealthJoy’s latest insights from our 2026 Member Health Goals report — drawn from 106,000+ real member responses — give you a real-time look at the health trends emerging right now, months before they show up as claims on your plan.
Not only will we be sharing the 2025 data, but we’ll also preview the first half of 2026 to show you exactly what you should be planning for in your benefits strategy this renewal season.
A Sneak Peek of Key Insights We’ll Cover:
45% drop in preventive care intent
60% of members are managing at least one chronic condition
60.6% of chronic pain sufferers also report a mental health struggle
55%+ of members report a weight loss goal, with GLP-1 demand accelerating alongside it
And much more.
This session is designed for Benefits Consultants and HR Leaders ready to move from reactive to predictive. You’ll leave with a clear understanding of what members are experiencing right now, s and the specific steerage tactics to act on while there’s still runway before renewal. If you’re a healthcare leader preparing for 2027, you won’t want to miss this!
Speakers:
Stephanie Young - Vice President, Strategic Broker Partnerships, HealthJoy
David Lawrence - Vice President, Product Strategy, HealthJoy
David Krueger - Manager, Customer Success, HealthJoy

Blog Post
Signals Over Samples: What 100,000 Members Are Telling Us About the 2027 Claims Landscape
The 2026 Member Health Goals Report draws on self-reported health intent data from 106,768 members — what they say they’re experiencing, planning, and struggling with, collected in real time. It’s directional rather than clinical, population-level rather than individually diagnostic, and it arrives months before any of it surfaces in a claims system.

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