Taking care of Nueterra Capital’s Employees Starts on Their Mobile Phone

“Our department is fairly small for the number of employees we support within our company. It was challenging keeping up with inbound requests from employees,” said Rebecca Specht, VP of Benefits. “Utilizing the HealthJoy app has helped our employees navigate easily through the various benefits we offer by consolidating them into one convenient package. Since we can’t be available 24/7, this is a great solution for our employees any time they need assistance.”

A Single App That’s at the Center of the Employee’s Benefits Experience.

Nueterra Capital discovered HealthJoy when they announced their Series A financing round. Nueterra Capital has a self-funded medical plan and HealthJoy’s artificial intelligence-driven platform that helps employers with benefits engagement and cost containment caught the interest of Nueterra Capital. Furthermore, Nueterra Capital has used separate platforms for their wellness program and telehealth solution.

They discovered that HealthJoy not only provided an integrated telemedicine solution but offered a complete employee engagement and guidance solution for all their employee benefits. They decided to roll out HealthJoy at the start of 2018 during their open enrollment, both replacing their existing telemedicine provider and to have HealthJoy function as their employee engagement platform.

Their previous telemedicine provider (the leaders in the space) had a compelling offering, but employee usage was dismal. They knew the savings that telemedicine could provide but they only had 32 consultations in the first 6 weeks in 2017. When they calculated their effective cost per consultation, they were shocked at the price and knew there had to be a better solution.