BOOK A DEMO


About Us

Careers

Press

Contact

Employer Login

Member Support

Connected Navigation Platform

Guide your employees to high-value care

New call-to-action

Virtual MSK Care Nav Icon

Virtual MSK Care >
Reimagining musculoskeletal care

Bill Review
Bill Review >
A billing advocate on your side

    HealthJoy Virtual Urgent Care

    Virtual Urgent Care >
    Immediate care, any hour of the day

    HealthJoy EAP
    EAP >
    Supporting whole wellbeing

      HealthJoy Behavioral Health

      Behavioral Health >
      Foster a mentally healthy workplace

        HealthJoy Integrations

        JOY

        Meet JOY, our virtual benefits assistant

        Divider100

        She’s the first face your employees will see within our app and is always available to help them navigate their benefits.

        Get a Demo

         

        Waving-whitebackground-1

        We believe that healthcare and benefits work best as a conversation.

         

        She speeds up requests

        JOY works to provide assistance for many of our app-based services. She gets the ball rolling on Rx savings, bill reviews, and more. For instance, JOY might initiate an Rx review by asking a member about their dosage, medications, and more.

        She’ll submit their responses to our specialists, who will work to complete the ticket. It’s just one of the ways JOY helps members simplify the benefits experience and speed up service.

        CentralizedExperience-01

         

        JOY, the ultimate outreach tool

        Traditional advocacy services limit outreach to only a few high-spend plan members. Thanks to JOY, we can personalize outreach to your entire company. She can remind everyone to get a flu shot and point them toward the closest pharmacy.

        With their employee benefits elections as a guide, JOY makes it possible to help every employee make smarter healthcare decisions, all year long.

        pushnotification-moc


        Personalized messages

        When we notice that a member hasn’t used HealthJoy for a while, we re-engage them with personalized messages. Our engagement tools use demographic data, elected benefits, location, and more to customize outreach.

        For example, a member over 65 might get a reminder to complete a bone density screening. We’ll offer to find them a doctor and even schedule an appointment on their behalf.

        personalizedmessage-ico.svg

         

        How can JOY help your employees?

          Begin the Rx Savings process and collect information

          Remind them to get their flu shot and find local providers

          Help members begin a medical bill review

          Educate them on benefits like HSA, FSA, EAP, Dental, and more

          Assist with distributing open enrollment information

        Dancing-whitebackground

         

        JOY redirects to low-cost services

        JOY is always working to encourage members to save on healthcare spend. When a member is looking for urgent care, JOY can remind them how to access telemedicine within our app for free or low cost.

        If they request a mental health professional, she might recommend your free EAP offering. JOY loves to save your employees money.

        bank-ico