Avoid These 2021 Open Enrollment Landmines
You might guess that tackling 2021 open enrollment amid this year’s upheaval would require an innovative approach. Yet as our 2021 State of the...
Announcing the 2021 State of the Benefits Experience Report
I’m thrilled to announce the launch of the 2021 State of the Benefits Experience Report.
How our Virtual Assistant, JOY, Helps You Plan for OE
Your employees may feel like open enrollment (OE) spans just a few short weeks in the fall, but you know it’s a year-round project. When OE rolls...
What is a TPA?
For companies with self-funded health plans, a third-party administrator (TPA) is a vital piece of the employee benefits puzzle. From helping build...
Case Study: Quick Answers for a Tech-Savvy Team
Instructure’s team is behind the Canvas Learning Management Platform, the most widely adopted learning management system in North America. Their work...
Announcing HealthJoy TPA+
Today I’m pleased to tell you a little more about HealthJoy TPA+, an innovative new solution for Third Party Administrators (TPA’s) to leverage...
From Empathy to EAP: Mental Health Support for Returning Employees
These constantly-changing plans put employees in a precarious position: adding mounting fear, anxiety, stress, and worse to their existing workload.
Returning to Work? Employee Mental Health Should Top Your List
The post-pandemic return to work conversation stands at a strange tipping point. While some offices cautiously reopen, a surge in other states is...
How Employee Feedback Helped Us Plan Our Return to Work
In March, when we closed our Chicago and international offices.
How to Engage Remote Employees Right Now
As we endure ongoing coronavirus-prompted shutdowns, many companies are reckoning with a “new normal.”
How JOY Drives Telemedicine Utilization
Our namesake, JOY, is a little chatbot with a big job. She’s at the center of our app experience welcoming our members, gathering information, and...
Why Benefits Presentations are a Waste of Time
As you plan out your benefits education strategy this year, what communication methods make your list? We’ll venture a guess: a benefits presentation...
How to Highlight Overlooked EAP Services
When you think of supporting employee mental health through a pandemic, a counseling benefit might be the first thing that comes to mind. But what...
HealthJoy 2.0: A Peek Under the Hood
We talk a lot about the front end of the HealthJoy 2.0 application, and the interface changes are certainly a drastic improvement.